Comcast, Time Warner: Cable Companies are Jerks.

 

At 6:40 this morning my phone started ringing. I had the volume turned way up because I was expecting the guy from Time Warner cable to call since he was supposed to be coming by to fix my internet connection. The number was restricted, and the cable guy wasn’t supposed to show up until at least 8 in the morning, but just in case I answered the phone. “Hello?” after a short pause a recording came on. “Hello, this is an automated phone message from Time Warner cable, your bill is past due, blah blah blah.” Okay, I fucked up, I must’ve forgotten to pay the bill from last month. Then I was thinking about it, I didn’t get a bill in the mail, which is usually when I pay the bill, you know, after I see it and its in my hands. I don’t remember opting to “go paperless” it’s possible that I did, so I checked my email, nothing. Okay, so you guys aren’t going to send me a bill, you aren’t going to let me know via email, you’re just going to wait until I forget about it, slap me with late charges, then wake me up at 6:40 in the goddamn morning and tell me I owe you money? What kind of shitty business does that? Oh and while I’m ranting about this shit, I should mention that this is like the tenth automated call about various things I’ve received from these assholes.
Now I realize that since I’m getting an automated message, basically a phone call from a robot, it’s probably coming from some Time Warner headquarters somewhere on the East coast. Which means that they are calling at 9:40, which is after business hours have started which should be fine on a Tuesday. Here’s the thing, if a real person had to make the call, they would see that my address is in southern California, and any person that has made it through grade school can tell you that 9:40 in New York, is 6:40 in LA and then the next logical step would be to realize that maybe someone in LA does not want a bill collecting call to come in at 6:40 in the morning. “Hey, maybe I’ll let this guy sleep and I’ll make that call after my lunch break.” But no, I had a computer running through a list that was probably entered by some underpaid intern. The computer doesn’t understand the human need for sleep. The computer can’t say, “Hmm, if I wake this guy up at 6:40 for some bullshit, it might just ruin his day”. The computer just does what it’s supposed to do.
Fuck that shit. I paid the stupid bill and got past all my anger, because when you get right down to it, I’m far to lazy to do anything about it. And I believe that the cable companies make it a pain in the neck to contact them on purpose. I had an incredible ordeal going on with Comcast a while back. I won’t get into it now, but those fuckers are DIRTY. It’s a damn shame that I’m so addicted to the internet and cable. Otherwise I’d send a box of my own shit to Comcast with a note that says, “Eat shit you big dumb jerks, I hope you get poked to death by a coaxial cable.” Instead I send Time Warner checks every month.